bd369 Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the bd369 website and all associated services (collectively, "the Platform"). bd369 operates as an online gaming and sports betting platform serving the Bangladesh market. These Terms form a legally binding agreement between bd369 and each registered user. If you do not agree with any part of these Terms, you must not use the Platform.

Key Conditions at a Glance

1. Account Registration and Eligibility

To create an account on bd369, you must satisfy all of the following eligibility conditions at the time of registration and on an ongoing basis while your account remains active.

You must:

• Be at least 21 years of age at the time of registration.
• Provide accurate, complete, and truthful registration information including your full legal name, date of birth, and a valid Bangladeshi mobile number.
• Register only one account. Operating multiple accounts is strictly prohibited.
• Keep your account credentials, including your password, confidential and not share them with any third party.

You must not:

• Register if you are a current employee, contractor, or close family member of an employee of bd369 or any of its associated companies.
• Provide false or misleading information during registration or at any other time.
• Open or use an account on behalf of another person.

2. Deposits, Withdrawals, and Payments

bd369 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit and withdrawal amounts may apply and will be displayed at the time of transaction. bd369 reserves the right to request identity verification (KYC) before processing any withdrawal.

All transactions on the Platform are conducted in Bangladeshi Taka (BDT). bd369 is not responsible for currency conversion fees or charges applied by your payment provider. Funds deposited into your bd369 account must only be used for gaming on the Platform — deposited funds may not be transferred to another person's account or used for any purpose other than gameplay.

Prohibited payment activities include:

• Using payment methods belonging to another person without their explicit written consent.
• Attempting to reverse or charge back a transaction after funds have been used for gameplay.
• Depositing funds obtained through fraudulent, criminal, or unlawful activity.
• Attempting to exploit payment processing systems or promotional mechanics.

3. Bonuses and Promotions

bd369 may offer bonuses, free spins, and other promotional incentives to registered players. All bonuses are subject to specific wagering requirements and terms which will be communicated at the time of the offer. Players should read all bonus terms before accepting any promotional offer.

General Bonus Rules

Bonuses are credited to your account balance and are subject to a rollover requirement unless otherwise stated. bd369 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Abuse of promotional offers — including but not limited to creating multiple accounts to claim bonuses more than once — will result in the forfeiture of the bonus and any associated winnings, and may result in permanent account closure.

Welcome Bonus

Where a welcome bonus is offered to new players, it is available on the first qualifying deposit only and is subject to its own specific wagering requirements. The welcome bonus cannot be combined with other promotional offers unless explicitly stated. bd369 reserves the right to verify the identity of any player before releasing bonus funds or associated winnings.

Free Spins

Free spins are issued on specific slot titles only and may carry a wagering requirement before winnings can be withdrawn. The value of each free spin is set at the time of the promotional offer. Unused free spins expire at the end of the promotional period as stated in the offer terms.

4. Responsible Gaming and Player Protection

bd369 is committed to responsible gaming. We provide tools to help players manage their activity and encourage all players to use them proactively. Gaming should remain a form of entertainment and must never be pursued as a source of income or a means of recovering financial losses.

Player protection tools available include:

• Deposit limits: set a daily, weekly, or monthly cap on the amount you can deposit.
• Session time limits: restrict how long you can be logged in within a given period.
• Self-exclusion: temporarily or permanently exclude yourself from the Platform.
• Reality checks: periodic reminders of how long you have been playing in a session.

Underage Gambling Prevention

bd369 employs strict age verification procedures. If we have reason to believe that a player is under 21, we will immediately suspend the account and investigate. Any winnings generated during a period of underage play will be forfeited. bd369 may request documentary evidence of age at any time. It is also the responsibility of parents and guardians to prevent minors from accessing online gaming platforms.

5. Intellectual Property and Platform Use

All content on the bd369 Platform — including but not limited to logos, brand marks, text, graphics, game interfaces, software, and other materials — is the intellectual property of bd369 or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any Platform content without the prior written permission of bd369.

You agree to use the Platform for personal, non-commercial entertainment purposes only. You must not use the Platform to conduct, facilitate, or engage in any fraudulent, abusive, or harmful activity. Automated access to the Platform — including the use of bots, scrapers, or any software that mimics human interaction — is strictly prohibited and may result in immediate and permanent account termination.

6. Limitation of Liability and Disclaimers

bd369 provides the Platform on an "as is" and "as available" basis. We do not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. bd369 shall not be liable for any loss of data, loss of profits, loss of business, or any indirect or consequential loss arising from your use of or inability to use the Platform.

Circumstances outside our control include:

• Interruptions to internet connectivity or telecommunications services.
• Third-party payment system delays or failures.
• Government actions, regulatory changes, or force majeure events.
• Software or hardware failures not attributable to bd369.

7. Account Suspension and Termination

bd369 reserves the right to suspend or permanently close any account at any time without prior notice if we have reasonable grounds to believe that a user has violated these Terms or engaged in fraudulent, abusive, or unlawful conduct. In such cases, bd369 may also withhold funds pending investigation.

Players who wish to close their own account voluntarily may contact bd369 support at [email protected]. Voluntary account closure does not affect any outstanding obligations, such as pending wagering requirements on bonus funds. bd369 will process any remaining eligible balance in accordance with the applicable withdrawal policies.

8. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable law. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform shall first be addressed through good-faith negotiation between you and bd369. bd369 aims to resolve all player disputes promptly and fairly.

To raise a dispute, please contact our support team at [email protected] with a clear description of the issue. We will acknowledge your complaint within 48 hours and aim to provide a resolution within 7 business days. If a satisfactory resolution cannot be reached through direct negotiation, further escalation options will be communicated to the affected player in writing.

9. Changes to These Terms

bd369 reserves the right to amend these Terms at any time. Where changes are material, we will make reasonable efforts to notify registered players via the contact details held on their account or through a prominent notice on the Platform. Your continued use of the Platform following the publication of revised Terms constitutes your acceptance of those changes. We recommend that you review these Terms periodically to remain informed of any updates.